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How ct99 Handles Your Personal Information

This privacy policy explains what data ct99 collects when you use your account, make deposits through JazzCash, Easypaisa or Raast, and access the platform on your mobile device.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyMobile Device Data ClarityYour Right to Request ChangesPakistan-Focused Policy
ct99 How ct99 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account data is protected through a combination of encryption, access controls and session monitoring. We apply these measures across every access point — whether you log in via mobile browser or a saved session on your device — so your information stays consistent and secure throughout your use of the platform.

Encrypted Connections

All data exchanged between your device and our platform travels over SSL-encrypted connections. This covers login sessions, payment confirmations through JazzCash, Easypaisa or Raast, and any account detail updates you submit.

Cookie and Session Policy

We use session cookies to keep you logged in across mobile and desktop. Persistent cookies help us remember your preferences. You can clear cookies through your browser settings; this will log you out of your active session.

Data Retention Rules

We retain your account and transaction data for as long as your account is active and for the period required under applicable rules.

Access and Correction Rights

You can request a copy of the personal data we hold on your account, ask us to correct inaccurate details, or ask us to restrict how we use your data. Requests are handled through live chat or email support.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, update or remove data we hold about your account, our support team handles privacy requests directly. Reach out through the channel that suits you — we aim to acknowledge every privacy-related request and follow up with a clear resolution path.

Live Chat Open the chat widget from your account dashboard to submit a privacy query. Our support team can pull your data record and walk you through the request steps in real time.
Email Support Send a written privacy request to our support email address listed in your account settings. Include your registered contact number so we can verify your identity before processing the request.
Account Settings Some data updates — like changing the mobile number linked to your JazzCash or Easypaisa wallet — can be handled directly inside your account settings without contacting support.

Common Questions About Your Privacy on ct99

Here are the questions we get most often about how your data is handled. If your question is not covered here, reach out through live chat or the email address in your account settings.

We collect your name, mobile number, and the payment method you link — JazzCash, Easypaisa or Raast. We also log device identifiers and session data to secure your account access.

Payment data is shared only with the processor needed to complete your transaction. We do not sell payment information, and third-party processors are under confidentiality obligations when handling your data.

Yes. Submit a deletion request through live chat or email support with your registered contact number for verification. We follow a structured process and confirm once the deletion is complete.

We keep records while your account is active and for the period required under applicable rules. After account closure, data that no longer needs to be retained is removed through our standard deletion process.

Session cookies keep you logged in on mobile or browser. Persistent cookies store your preferences. You can clear both through your browser settings; doing so will end your active login session.

Go to your account settings to update your linked JazzCash or Easypaisa number directly. For changes that require identity verification, contact our support team through live chat or email.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.