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Our Terms, Your Rights on ct99

This page sets out the legal basis on which ct99 operates and what that means for your account. Access to ct99 services depends on local law and is available only where permitted in your region.

Account TermsData & PrivacyJurisdiction NoticeJazzCash / Easypaisa / Raast RulesContact & Requests
ct99 Our Terms, Your Rights on ct99
DATA AND SECURITY

How We Handle Your Account Data

We collect only the data needed to run your account — registration details, transaction records for JazzCash, Easypaisa, and Raast payments, and device information for security checks. We do not sell your personal data to third parties. Retention periods follow applicable data law in our operating jurisdiction. You can request a copy of the data we hold or ask for corrections through Account Settings or by contacting support.

Cookies We use session and preference cookies to keep you logged in and remember your settings. No third-party advertising cookies are placed without disclosure in our cookie notice.
Account Security Every login is protected by OTP verification sent to your registered mobile. SSL encryption covers all data in transit between your device and our servers.
Data Retention Transaction and identity records are retained for the period required by applicable law. After that period, data is deleted or anonymised following our internal schedule.
Your Requests To access, correct or delete your data, submit a request via Account Settings or email support with your registered account email. We verify your identity before actioning any request.
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Questions

If you have a question about your rights, a data request, or a specific clause in our terms, our support team handles these directly. Legal and policy queries get a dedicated response separate from general account help. Raise your query clearly and include your registered account email so we can verify and respond to you specifically.

Live Chat Open the chat widget from any page on ct99. State that your query is legal or policy-related so the agent routes it correctly.
Email Support Send your legal query to our support address with your account email in the subject line. We aim to respond within our published window.
Account Dashboard Log in, go to Account Settings, and use the Help section to submit a formal policy or data request tied to your verified account.

Common Questions About Our Legal Terms

Below are the questions we get most often about our terms, your data, and how legal rules apply to your ct99 account.

Access depends on local law and is available only where permitted in your region. Check the rules that apply to you before opening or using an account.

We collect your name, contact details, and payment identifiers — such as your JazzCash or Easypaisa number — needed to run and verify your account securely.

Log in and go to Account Settings, then submit a data access request. Alternatively, email support with your registered account email and we verify your identity before responding.

Yes. Submit a deletion request through Account Settings or via email. We retain records required by law for the mandatory period, then delete or anonymise the rest.

We notify you at your registered contact when a material change affects your account. Continuing to use ct99 after the effective date means you accept the updated terms.

Yes. All deposits and withdrawals — including those via Raast, JazzCash, and Easypaisa — are governed by our transaction terms and subject to identity verification before funds are released.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.